Customer Portal Payment Instructions
How to make payments and update your payment method
Customer Portal Payment Instructions
How to make payments and update your payment method
Customer Portal Payment Instructions
How to make payments and update your payment method
First time logging in? Log in with the username and temporary password provided in your original welcome email.
Didn’t find what you need? Visit our FAQ page.
Navigate to the Payment Screen
After logging in, hover over the “My Account” drop-down menu and select the “Make a Payment” option. Then, choose “Make a Payment” underneath your outstanding balance to access the current term payment screen.
Add or Change Payment Method
From the payment screen, make a selection from the “Payment Method” drop-down menu. To add a payment method, choose “Add Payment Method.”
In the “Payment Method Setup” window, you can choose between “Credit Card” or “ACH/Bank Transfer.”
If “Bank Transfer” is selected, a bank setup window will appear.
Follow the instructions to connect your bank account. This will become your default payment method for future payments.
Make a Payment
Once your payment method has been added, click “Done” to return to the “Current Term Payment” screen. Then, select your preferred payment method from the drop-down menu.
Next, choose from the available balance options and click “Confirm” to complete the payment.
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